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FAQs

Have any questions?

Read our Frequently asked questions below. If you have a question that isn’t answered below, feel free to reach out to our team!
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Stiddle's Frequently asked questions
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When using our software, nothing changes concerning payments: all the Facebook and Instagram Ads advertising managed and created via Stiddle will still be billed by Facebook,respectively, with the billing options you set up on your advertising accounts. What you’ll be paying us is the subscription for the use of the platform.In order to use Stiddle, you would need to have a valid payment method set up on Facebook and Instagram.
If you decide to cancel your Stiddle subscription, nothing will happen to your campaigns.They will continue to run on Facebook and Instagram until their end date. You’ll be able tomanage and edit your campaigns anytime directly from their native platform.After your subscription ends, you will no longer have access to Stiddle's analytics and adcreation tools until you renew your subscription.
The platform and the majority of Stiddle's resources are in English, however we also offer a native translator with access to over 108 languages. Live support and documentation are offered in both Mandarin and English.
The spend limit depends on which plan you choose; it is a monthly limit that resets each month on your billing day and only refers to campaigns created via Stiddle.
The limit refers to the amount you can manage via the platform for campaigns created inStiddle, but you will still be billed by Facebook and Instagram for the advertising spend itself.
For more information, please visit the Help Center.

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Stiddle social media marketing & advertising services

Stiddle social media marketing & advertising services

Stiddle social media marketing & advertising services

Stiddle social media marketing & advertising services

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